realtime_agents = Realtime Agents
realtime_ai_providers = AI Providers
realtime_agent_integrations = Integrations
menu.ai_voice_agents = AI Voice Agents
menu.realtime_agents = {realtime_agents}
module.realtime_agents = {realtime_agents}
menu.realtime_ai_providers = {realtime_ai_providers}
menu.realtime_agent_integrations = {realtime_agent_integrations}
realtime_agents.general = {vitalpbx.general}
realtime_agents.personality = Personality
realtime_agents.routing = Routing
realtime_agents.conversation = Conversation Flow
realtime_agents.knowledge = Knowledge
realtime_agents.tools = Tools
realtime_agents.rules = Rules
realtime_agents.audio = Audio Behavior
realtime_agents.name = Name
realtime_agents.name.tooltip = Agent Name
realtime_agents.description = Description
realtime_agents.description.tooltip = A short description to identify this agent
realtime_agents.use_case = Use Case
realtime_agents.use_case.custom = Custom
realtime_agents.use_case.receptionist = Receptionist
realtime_agents.use_case.sales = Sales
realtime_agents.use_case.technical_support = Technical Support
realtime_agents.use_case.customer_service = Customer Service
realtime_agents.use_case.information_desk = Information Desk
realtime_agents.use_case.showcase = Showcase
realtime_agents.use_case.tooltip = Auto-fills personality, voice, identity, and greetings based on your use case
realtime_agents.api_key = {voice_hub.api_key}
realtime_agents.api_key.tooltip = {voice_hub.api_key.tooltip}
realtime_agents.ai_model = AI Model
realtime_agents.ai_model.gpt-realtime = GPT-Realtime
realtime_agents.ai_model.gpt-realtime-mini = GPT-Realtime Mini
realtime_agents.ai_model.gpt-4o-realtime-preview = GPT-4o Realtime
realtime_agents.ai_model.gpt-4o-mini-realtime-preview = GPT-4o mini Realtime
realtime_agents.ai_model.tooltip = The real-time OpenAI model used to process live audio, manage the conversation, and generate responses.
realtime_agents.transcription_model = Transcription Model
realtime_agents.transcription_model.gpt-4o-transcribe = GPT-4o Transcribe
realtime_agents.transcription_model.gpt-4o-mini-transcribe = GPT-4o mini Transcribe
realtime_agents.transcription_model.tooltip = The model used to transcribe the entire call audio for this AI agent when call transcription is enabled.
realtime_agents.voice = Voice
realtime_agents.voice.tooltip = The voice used by the real-time model when generating audio responses during the call.
realtime_agents.identity = Identity
realtime_agents.identity.tooltip = Who this agent represents to callers (e.g., a friendly virtual receptionist for Acme Corp).
realtime_agents.main_goal = Main Goal
realtime_agents.main_goal.tooltip = What the agent should accomplish during calls.
realtime_agents.main_goal.tooltip = What the agent should accomplish during calls.
realtime_agents.conversation_approach = Conversation Approach
realtime_agents.conversation_approach.tooltip = High-level strategy for how to conduct the conversation (e.g., be polite and efficient; ask brief clarifying questions; avoid unnecessary detail).
realtime_agents.conversation_start = Conversation Start
realtime_agents.conversation_start.agent = Agent speaks first
realtime_agents.conversation_start.caller = Wait for caller to speak
realtime_agents.conversation_start.tooltip = Defines whether the AI agent speaks immediately when the call starts or waits for the caller to speak first.
realtime_agents.enable_agent = Enable Agent
realtime_agents.enable_agent.tooltip = Enables or disables this AI agent. When disabled, the agent will not handle any calls.
realtime_agents.enable_call_transcription = Call Transcription
realtime_agents.enable_call_transcription.tooltip = Enables transcription of the entire call using the selected transcription model.
realtime_agents.max_call_length = Max Call Duration
realtime_agents.max_call_length.tooltip = Limits how long the call can last. The Agent will politely close the conversation and end the call when time is up.
realtime_agents.unlimited = {unlimited}
realtime_agents.agent_personality = Agent Personality
realtime_agents.agent_personality.tooltip = It defines the overall attitude and approach when interacting with callers.
realtime_agents.agent_personality.friendly = Friendly
realtime_agents.agent_personality.professional = Professional
realtime_agents.agent_personality.enthusiastic = Enthusiastic
realtime_agents.agent_personality.empathetic = Empathetic
realtime_agents.agent_personality.confident = Authoritative
realtime_agents.agent_personality.patient = Patient
realtime_agents.agent_personality.polite = Polite
realtime_agents.agent_personality.casual = Casual
realtime_agents.agent_personality.clear = Clear
realtime_agents.agent_personality.efficient = Efficient
realtime_agents.agent_personality.assured = Reassuring
realtime_agents.agent_personality.cheerful = Cheerful
realtime_agents.agent_personality.discreet = Discreet
realtime_agents.tone_of_voice = Tone of Voice
realtime_agents.tone_of_voice.tooltip = It defines how the agent expresses itself emotionally. This affects the warmth, formality, and overall feel of the conversation.
realtime_agents.tone_of_voice.professional_warm = Professional and warm
realtime_agents.tone_of_voice.formal = Formal
realtime_agents.tone_of_voice.conversational = Conversational
realtime_agents.tone_of_voice.authoritative = Authoritative
realtime_agents.tone_of_voice.supportive = Supportive
realtime_agents.tone_of_voice.neutral = Neutral
realtime_agents.tone_of_voice.engaging_persuasive = Engaging and persuasive
realtime_agents.tone_of_voice.calm_reassuring = Calm and reassuring
realtime_agents.tone_of_voice.efficient_friendly = Efficient and Friendly
realtime_agents.tone_of_voice.engaging_helpful = Engaging and Helpful
realtime_agents.tone_of_voice.concise_professional = Concise and Professional
realtime_agents.tone_of_voice.calm_clinical = Neutral and Precise
realtime_agents.speaking_style = Speaking Style
realtime_agents.speaking_style.tooltip = It defines how the agent organizes and delivers information. This affects the conversation structure and flow.
realtime_agents.speaking_style.interactive = Interactive
realtime_agents.speaking_style.direct = Direct
realtime_agents.speaking_style.descriptive = Descriptive
realtime_agents.speaking_style.dynamic = Dynamic
realtime_agents.speaking_style.methodical = Methodical
realtime_agents.speaking_style.storytelling = Storytelling
realtime_agents.speaking_style.question_driven = Question-driven
realtime_agents.speaking_style.confirmational = Confirmational
realtime_agents.speaking_style.option_oriented = Option-Oriented
realtime_agents.speaking_style.repair_friendly = Repair-Friendly
realtime_agents.speaking_style.barge_in_friendly = Barge-In Friendly
realtime_agents.response_length = Response Length
realtime_agents.response_length.tooltip = Control how detailed the agent's responses are. Shorter responses are faster, longer ones provide more context.
realtime_agents.response_length.minimal = Minimal
realtime_agents.response_length.concise = Concise
realtime_agents.response_length.normal = Normal
realtime_agents.response_length.extended = Extended
realtime_agents.language_level = Language Level
realtime_agents.language_level.tooltip = Set the vocabulary complexity. Match this to your audience's familiarity with your industry.
realtime_agents.language_level.simple = Simple
realtime_agents.language_level.standard = Standard
realtime_agents.language_level.advanced = Advanced
realtime_agents.language_level.technical = Technical
realtime_agents.language_level.business_plain = Business Plain
realtime_agents.speech_pacing = Speech Pacing
realtime_agents.speech_pacing.tooltip = Adjust the speaking speed. Slower pacing helps comprehension, faster pacing is efficient for time-sensitive calls.
realtime_agents.speech_pacing.adaptive = Adaptive
realtime_agents.speech_pacing.slow = Slow
realtime_agents.speech_pacing.relaxed = Relaxed
realtime_agents.speech_pacing.normal = Normal
realtime_agents.speech_pacing.brisk = Brisk
realtime_agents.speech_pacing.fast = Fast
realtime_agents.filler_words = Filler Words
realtime_agents.filler_words.tooltip = Natural speech fillers like 'um' and 'uh' can make the agent sound more human, but may affect perceived professionalism.
realtime_agents.filler_words.disabled = Disabled
realtime_agents.filler_words.minimal = Minimal
realtime_agents.filler_words.contextual = Contextual
realtime_agents.filler_words.enabled = Enabled
realtime_agents.enable_call_transfer = Allow Call Transferring
realtime_agents.enable_call_transfer.tooltip = Allows agents to transfer calls to destinations defined in the "Transfer Destinations" section.
realtime_agents.transfer_destinations.name = Destination Name
realtime_agents.transfer_destinations.name.placeholder = Sales, Accounting, Technical Support, etc.
realtime_agents.transfer_destinations.transfer_message = Pre-Transfer Message
realtime_agents.transfer_destinations.transfer_message.placeholder = Let me connect you to our sales team
realtime_agents.transfer_destinations.enabled = Enabled
realtime_agents.transfer_destinations.destination = Destination
realtime_agents.transfer_destinations = Transfer Destinations
realtime_agents.transfer_destinations.help_text = Define the destinations an agent can transfer calls to.
realtime_agents.greeting_type = Greeting Type
realtime_agents.greeting_type.tooltip =
    Choose how the agent delivers the greeting. 'Exact' uses your greeting word-for-word. 'Dynamic' lets the agent adapt the
    greeting naturally while keeping your intended message.
realtime_agents.greeting_type.exact = Exact
realtime_agents.greeting_type.dynamic = Dynamic
realtime_agents.greeting_message = Greeting Message
realtime_agents.greeting_message.tooltip = Write how the agent should greet callers.
realtime_agents.greeting_message.placeholder = Hello, thank you for calling. How can I assist you today?
realtime_agents.conversation_flow = Conversation Steps
realtime_agents.conversation_flow.help_text =
    Define each phase of your conversation. The agent will follow these steps in order, transitioning when exit conditions are met.
realtime_agents.conversation_flow.step = Step
realtime_agents.conversation_flow.step.placeholder = e.g.: Collect caller's name, Collect ticket number, Understand the caller's intent and reason for contacting
realtime_agents.conversation_flow.required = Required
realtime_agents.closing_instructions = Closing Instructions
realtime_agents.closing_instructions.tooltip =
    Instructions that define how the agent should end the interaction, including any acknowledgments, invitations
    to continue the conversation, or offers of assistance.
realtime_agents.closing_instructions.placeholder = End the call with a context-appropriate closing
realtime_agents.pronunciation_guide = Pronunciation Guide
realtime_agents.pronunciation_guide.help_text = Help the agent pronounce names, products, or technical terms correctly
realtime_agents.pronunciation_guide.word = Word
realtime_agents.pronunciation_guide.word.placeholder = CRM
realtime_agents.pronunciation_guide.phonetic = Phonetic
realtime_agents.pronunciation_guide.phonetic.placeholder = C-R-M
realtime_agents.knowledge_base = Knowledge Base
realtime_agents.knowledge_base.help_text = The knowledge base for your agent to reference during conversations
realtime_agents.do = Do's
realtime_agents.do.help_text = What the agent should do
realtime_agents.rules.do.placeholder = Acknowledge customer emotions
realtime_agents.dont = Don'ts
realtime_agents.dont.help_text = What the agent should avoid
realtime_agents.rules.dont.placeholder = Don't argue with frustrated customers
realtime_agents.transfer_destinations.scope = Scope
realtime_agents.transfer_destinations.scope.placeholder =  New customer inquiries, product information, pricing questions
realtime_agents.safety_and_escalation = Safety and Escalation
realtime_agents.safety_and_escalation.triggers = Escalation Triggers
realtime_agents.safety_and_escalation.help_text = Define when to escalate to a human agent
realtime_agents.rules.escalation_triggers.placeholder = Severe dissatisfaction (e.g., "extremely frustrated," repeated complaints, profanity)
realtime_agents.safety_and_escalation.message = Escalation Message
realtime_agents.safety_and_escalation.message.tooltip = What the agent says when escalating
realtime_agents.safety_and_escalation.message.placeholder = Thanks for your patience, I'm connecting you with a specialist now.
realtime_agents.safety_and_escalation.handoff_destination = Handoff Destination
realtime_agents.safety_and_escalation.handoff_destination.tooltip = Where to transfer when escalating
realtime_agents.default_language = Default Language
realtime_agents.default_language.tooltip = The language the agent will use by default
realtime_agents.default_language.english = English
realtime_agents.default_language.spanish = Spanish (Español)
realtime_agents.default_language.french = French (Français)
realtime_agents.default_language.german = German (Deutsch)
realtime_agents.default_language.portuguese = Portuguese (Português)
realtime_agents.vad_sensitivity = VAD Sensitvity
realtime_agents.vad_sensitivity.tooltip =
    Controls how easily the agent detects when someone is speaking. Higher sensitivity picks up quieter voices,
    while lower sensitivity ignores background noise.
realtime_agents.vad_sensitivity.low = Low
realtime_agents.vad_sensitivity.medium = Medium
realtime_agents.vad_sensitivity.high = High
realtime_agents.interruption_sensitivity = Interruption Sensitivity
realtime_agents.interruption_sensitivity.tooltip =
    Determines how quickly the agent stops talking when the caller speaks. Higher sensitivity lets callers interrupt more
    naturally during conversations.
realtime_agents.interruption_sensitivity.high = High (100 ms)
realtime_agents.interruption_sensitivity.balanced = Balanced (300 ms)
realtime_agents.interruption_sensitivity.minimal = Minimal (600 ms)
realtime_agents.silence_timeout = Silence Timeout
realtime_agents.silence_timeout.tooltip = How long the Agent waits during silence before checking if the caller is still there.
realtime_agents.silence_timeout.quick = Quick (10 seconds)
realtime_agents.silence_timeout.standard = Standard (20 seconds)
realtime_agents.silence_timeout.patient = Patient (30 seconds)
realtime_agents.hangup_delay = Hangup Delay
realtime_agents.hangup_delay.tooltip = Adds a short pause before ending the call after the conversation finishes, making the goodbye feel more natural.
realtime_agents.hangup_delay.quick = Quick (100 ms)
realtime_agents.hangup_delay.standard = Standard (300 ms)
realtime_agents.hangup_delay.patient = Patient (500 seconds)
realtime_agents.media_buffering = Media Buffering
realtime_agents.media_buffering.tooltip =
    Balances audio smoothness and response speed. Enabling this parameter makes the agent responses feel faster,
    while keeping it disable might improve audio quality on unstable connections.
realtime_agents.language_switching = Language Switching
realtime_agents.language_switching.tooltip = Lets the Agent automatically detect and respond in different languages during the same call.
realtime_agents.max_silence_retries = Max Silence Retries
realtime_agents.max_silence_retries.tooltip = Number of retries after the silence timeout is triggered.
realtime_agents.fallback_destination = Fallback Destination
realtime_agents.fallback_destination.help_text = Where the call should be sent if the agent is unavailable or cannot be reached.
realtime_agents.validation.duplicated_name = There's already a Realtime Agent with the same name.
realtime_agents.validation.field_required = The field "{0}" is required.
realtime_agents.validation.invalid_api_key = The selected API Key is invalid.
realtime_agents.validation.no_numeric = The field "{0}" requires a valid number.
realtime_agents.validation.max_call_length_range = The max call duration must be between 1 and 60 minutes.
realtime_agents.validation.greeting_message_required_when_exact = The Greeting Message is required when Greeting Type is set to "Exact".
realtime_agents.validation.handoff_destination_required_with_escalation = The Handoff Destination is required when Escalation Triggers are defined.
realtime_agents.validation.pronunciation_guide_word_required = The Word field is required for {0}.
realtime_agents.validation.pronunciation_guide_phonetic_required = The Phonetic field is required for {0}.
realtime_agents.validation.knowledge_section_title_required = The Title field is required for {0}.
realtime_agents.validation.knowledge_section_content_required = The Content field is required for {0}.
realtime_agents.validation.conversation_step_name_required = The Name field is required for {0}.
realtime_agents.validation.conversation_step_goal_required = The Goal field is required for {0}.
realtime_agents.validation.conversation_step_how_to_respond_required = The How to Respond field is required for {0}.
realtime_agents.validation.conversation_step_exit_condition_required = The Exit Condition field is required for {0}.
realtime_agents.validation.tool_name_required = The Tool Name is required for {0}.
realtime_agents.validation.tool_description_required = The Tool Description is required for {0}.
realtime_agents.validation.tool_api_endpoint_required = The API Endpoint is required for tool "{0}".
realtime_agents.validation.tool_timeout_required = The Timeout is required for tool "{0}".
realtime_agents.validation.tool_timeout_numeric = The Timeout for tool "{0}" must be a valid number.
realtime_agents.validation.tool_timeout_range = The Timeout for tool "{0}" must be between 5 and 300 seconds.
realtime_agents.validation.tool_error_message_required = The Error Message Template is required for tool "{0}".
realtime_agents.validation.route_name_required = The Route Name is required.
realtime_agents.validation.tool_name_invalid_format = The tool name "{0}" may only contain letters and underscores.
realtime_agents.validation.route_scope_required = Route "{0}" is missing a scope.
realtime_agents.validation.route_destination_required = Route "{0}" is missing a destination.
realtime_agents.validation.license_required_for_multiple = A license is required to configure multiple Realtime Agents.
realtime_agents.validation.cannot_process_request = The requested action cannot be processed with the provided data.
realtime_agents.tools.execution_mode.badge.proactive = Proactive
realtime_agents.tools.execution_mode.badge.confirmation_first = Confirmation
realtime_agents.tools.execution_mode.badge.preambles = Announce
realtime_agents.max_call_length.duration =
    [one] {0} minute
    [other] {0} minutes
realtime_agents_call_logs = Call Logs
menu.realtime_agents_report = AI Reports
menu.realtime_agents_call_logs = {realtime_agents_call_logs}
module.realtime_agents_call_logs = {realtime_agents_call_logs}
realtime_agents_call_logs.general = {vitalpbx.general}
realtime_agents.from = From
realtime_agents.from.tooltip = Select the start date for the data range.
realtime_agents.to = To
realtime_agents.to.tooltip = Select the end date for the data range.
realtime_agents.agent = Agent
realtime_agents.agent.tooltip = Filter results by a specific agent.
realtime_agents.all = All Agents
realtime_agents.call_records =  Call Records
realtime_agents.report.calldate	= Call Date
realtime_agents.report.agent = Agent
realtime_agents.report.caller = Caller
realtime_agents.report.duration = Call Duration
realtime_agents.report.status = Status
realtime_agents.report.confidence = Confidence
realtime_agents.report.response_time_avg = Response Time Avg
realtime_agents.report.actions = Actions
realtime_agents.report.completed = Completed
realtime_agents.report.transferred = Transferred
realtime_agents.report.error = Errored
realtime_agents.report.timeout = Timeout
realtime_agents.report.hangup = Hangup
realtime_agents.report.max_duration = Max Duration
realtime_agents.report.escalated = Escalated
realtime_agents.report.details_not_found = Details not found for this call.
realtime_agents.report.details = Call Details
realtime_agents.report.tools_used = Tools Used
realtime_agents.report.api_calls = API Calls
realtime_agents.report.confidence_score = Confidence Score
realtime_agents.report.caller_number = Caller Number
realtime_agents.report.hangup_reason = Hangup Reason
realtime_agents.report.transferred_reason = Transfer Reason
realtime_agents.report.escalated_reason = Escalation Reason
realtime_agents.report.transfer_destination = Transfer Destination
realtime_agents.report.token_usage = Token Usage
realtime_agents.report.total_tokens = Total Tokens
realtime_agents.report.input_tokens = Input Tokens
realtime_agents.report.output_tokens = Output Tokens
realtime_agents.report.input_cached_tokens = Input Cached Tokens
realtime_agents.report.audio_tokens = Audio Tokens
realtime_agents.report.text_tokens = Text Tokens
realtime_agents.report.tokens_break_down = Breakdown Usage
realtime_agents.report.transcription = Conversation Transcription
realtime_agents.report.ai_disclaimer = AI can make mistakes. Review for accuracy.
realtime_agents.report.analysis = Call Analysis
realtime_agents.report.analysis_not_found = No analysis data found for this call.
realtime_agents.report.analysis.summary = Call Summary
realtime_agents.report.analysis.agent_score = Agent Score
realtime_agents.report.analysis.quality_score = Quality Score
realtime_agents.report.analysis.sales_opportunity = Sales Opportunity
realtime_agents.report.analysis.churn_risk = Churn Risk
realtime_agents.report.analysis.topics = Topics
realtime_agents.report.analysis.action_items = Action Items
realtime_agents.report.analysis.key_moments = Key Moments
realtime_agents.report.analysis.strengths = Strengths
realtime_agents.report.analysis.improvements = Areas to Improve
realtime_agents.report.analysis.risk = Risk
realtime_agents.report.analysis.risk.cancellation_intent = Cancellation Intent
realtime_agents.report.analysis.risk.negative_sentiment = Negative Sentiment
realtime_agents.report.analysis.risk.unresolved_issue = Unresolved Issue
realtime_agents.report.analysis.risk.repeated_contact = Repeated Contact
realtime_agents.report.analysis.risk.escalation_requested = Escalation Requested
realtime_agents.report.analysis.risk.compliance_concern = Compliance Concern
realtime_agents.report.analysis.risk.service_failure = Service Failure
realtime_agents.report.analysis.risk.billing_dispute = Billing Dispute
realtime_agents.report.analysis.risk.high_effort = High Effort
realtime_agents.report.analysis.risk.threat_or_abuse = Threat or Abuse
realtime_agents.report.analysis.compliance = Compliance
realtime_agents.report.analysis.recommendations = Agent Recommendations
realtime_agents.report.analysis.dos = Do's
realtime_agents.report.analysis.donts = Don'ts
realtime_agents.report.analysis.follow_up = Follow-up Required
realtime_agents.report.analysis.yes = Yes
realtime_agents.report.analysis.no = No
realtime_agents.report.analysis.weighted_quality = Quality Breakdown
realtime_agents.report.analysis.wq.goal_completion = Goal Completion
realtime_agents.report.analysis.wq.resolution_quality = Resolution Quality
realtime_agents.report.analysis.wq.sentiment_outcome = Sentiment Outcome
realtime_agents.report.analysis.wq.effort = Effort
realtime_agents.report.analysis.wq.policy_adherence = Policy Adherence
realtime_agents.report.analysis.churn_signals = Signals
realtime_agents.report.analysis.retention_actions = Recommended Retention Actions
realtime_agents.report.analysis.compliance_flags = Compliance Flags
realtime_agents.report.analysis.no_flags = No compliance flags detected
realtime_agents.report.analysis.buying_signals = Buying Signals
realtime_agents.report.analysis.objections = Objections
realtime_agents.report.analysis.next_best_actions = Next Best Actions
module.realtime_ai_providers = AI Providers
realtime_ai_providers.provider = Provider
realtime_ai_providers.general = {vitalpbx.general}
realtime_ai_providers.provider.tooltip = Select the AI provider for this configuration
realtime_ai_providers.provider.openai = OpenAI
realtime_ai_providers.description = Description
realtime_ai_providers.description.tooltip = A descriptive name for this provider configuration
realtime_ai_providers.api_key = API Key
realtime_ai_providers.api_key.tooltip = The API authentication key for this provider
realtime_ai_providers.duplicated_description = This description is already in use by another AI provider.
realtime_ai_providers.duplicated_api_key = This API key is already associated with another AI provider.
realtime_agent_integrations = Integrations
menu.realtime_agent_integrations = {realtime_agent_integrations}
module.realtime_agent_integrations = {realtime_agent_integrations}
realtime_agent_integrations.general = {vitalpbx.general}
realtime_agent_integrations.tools = Tools
realtime_agent_integrations.name = Name
realtime_agent_integrations.name.tooltip = A unique name for this tool integration
realtime_agent_integrations.description = Description
realtime_agent_integrations.description.tooltip = Brief description of what this integration does
realtime_agent_integrations.base_url = Base URL
realtime_agent_integrations.base_url.tooltip = Optional base URL prepended to all API endpoints
realtime_agent_integrations.auth_type = Authentication Type
realtime_agent_integrations.auth_type.tooltip = How to authenticate requests to this integration's APIs
realtime_agent_integrations.auth_type.none = None
realtime_agent_integrations.auth_type.api_key = API Key (Header)
realtime_agent_integrations.auth_type.api_key_query = API Key (Query Parameter)
realtime_agent_integrations.auth_type.bearer = Bearer Token
realtime_agent_integrations.auth_type.basic = Basic Auth
realtime_agent_integrations.auth_type.oauth2 = OAuth 2.0
realtime_agent_integrations.auth_header_name = Header Name
realtime_agent_integrations.auth_header_name.tooltip = The HTTP header name for API key authentication (e.g., X-API-Key)
realtime_agent_integrations.auth_query_param_name = Parameter Name
realtime_agent_integrations.auth_query_param_name.tooltip = The URL query parameter name for API key authentication
realtime_agent_integrations.auth_value = Auth Value
realtime_agent_integrations.auth_value.tooltip = The authentication credential value
realtime_agent_integrations.shared_headers = Shared Headers
realtime_agent_integrations.shared_headers.tooltip = Headers applied to all API requests for this integration
realtime_agent_integrations.tools.add_tool = Add API Endpoint
realtime_agent_integrations.tools.name = Tool Name
realtime_agent_integrations.tools.name.help = Function name (lowercase, underscores)
realtime_agent_integrations.tools.description = Description
realtime_agent_integrations.tools.description.help = Brief description of what this tool does
realtime_agent_integrations.tools.execution_mode = Execution Mode
realtime_agent_integrations.tools.execution_mode.help = How to execute this tool
realtime_agent_integrations.tools.execution_mode.proactive = Execute Immediately
realtime_agent_integrations.tools.execution_mode.confirmation_first = Ask Before
realtime_agent_integrations.tools.execution_mode.preambles = Announce First
realtime_agent_integrations.tools.confirmation_phrase = Confirmation Phrase
realtime_agent_integrations.tools.confirmation_phrase.help = Optional questions (comma-separated) to ask before executing
realtime_agent_integrations.tools.preamble_phrase = Announcement Phrases
realtime_agent_integrations.tools.preamble_phrase.help = Optional phrases (comma-separated) to say before executing
realtime_agent_integrations.tools.when_to_use = When to Use
realtime_agent_integrations.tools.when_to_use.help = One condition per line
realtime_agent_integrations.tools.when_not_to_use = When NOT to Use
realtime_agent_integrations.tools.when_not_to_use.help = One condition per line
realtime_agent_integrations.tools.params = Parameters
realtime_agent_integrations.tools.params.help = Define the parameters this tool accepts from the Realtime Agent.
realtime_agent_integrations.tools.params.add = Add Parameter
realtime_agent_integrations.tools.params.name = Parameter name
realtime_agent_integrations.tools.params.type = Type
realtime_agent_integrations.tools.params.description = Description
realtime_agent_integrations.tools.params.required = Required
realtime_agent_integrations.tools.params.optional = Optional
realtime_agent_integrations.tools.params.default_value = Default
realtime_agent_integrations.tools.params.default_value.help = Value used when parameter is not provided
realtime_agent_integrations.tools.api_settings = API Settings
realtime_agent_integrations.tools.api_endpoint = API Endpoint
realtime_agent_integrations.tools.api_endpoint.help = Path or full URL. Use &#123;&#123;param&#125;&#125; placeholders
realtime_agent_integrations.tools.http_method = HTTP Method
realtime_agent_integrations.tools.custom_headers = Add Custom Header
realtime_agent_integrations.tools.custom_headers.add = Add Header
realtime_agent_integrations.tools.body_template = Request Body Template
realtime_agent_integrations.tools.body_template.help = JSON template with &#123;&#123;param&#125;&#125; placeholders matching parameter names
realtime_agent_integrations.tools.output_handling = Output Handling Rules
realtime_agent_integrations.tools.output_handling.help = Define how to extract values from the API response and whether to send the result back to the Agent.
realtime_agent_integrations.tools.json_helper = JSON Helper - Paste Sample Response
realtime_agent_integrations.tools.json_helper.paste_label = Paste a sample API response (JSON):
realtime_agent_integrations.tools.json_helper.parse_btn = Parse & Extract Fields
realtime_agent_integrations.tools.json_helper.select_fields = Select fields to extract:
realtime_agent_integrations.tools.json_helper.apply_btn = Apply Selected Fields
realtime_agent_integrations.tools.field_mapping = Field Mapping
realtime_agent_integrations.tools.field_mapping.help = Map API response fields to variables that will be sent to Agent in the function result.
realtime_agent_integrations.tools.field_mapping.add = Add Field Mapping
realtime_agent_integrations.tools.field_mapping.source = Source Path
realtime_agent_integrations.tools.field_mapping.source.help = Specify the path to the value in the API response
realtime_agent_integrations.tools.field_mapping.target = Target Variable
realtime_agent_integrations.tools.field_mapping.target.help = Variable name that will store the response value for later use
realtime_agent_integrations.tools.field_mapping.group_name = Grouping Key
realtime_agent_integrations.tools.error_handling = Error Handling
realtime_agent_integrations.tools.timeout = API Timeout (seconds)
realtime_agent_integrations.tools.timeout.help = Maximum time to wait for API response
realtime_agent_integrations.tools.error_message = Error Message Template
realtime_agent_integrations.tools.error_message.help = What the AI will get when this tool fails
realtime_agent_integrations.tools.error_message.placeholder = Message to send to the Agent when API fails
realtime_agent_integrations.validation.name_required = The Provider Name is required.
realtime_agent_integrations.validation.duplicated_name = This provider name is already in use.
realtime_agent_integrations.validation.invalid_base_url = The Base URL is not a valid URL.
realtime_agent_integrations.validation.auth_value_required = The Auth Value is required for the selected authentication type.
realtime_agent_integrations.validation.auth_header_required = The Header Name is required for API Key authentication.
realtime_agent_integrations.validation.auth_query_param_required = The Query Parameter Name is required for API Key (Query) authentication.
realtime_agent_integrations.validation.oauth_fields_required = OAuth2 fields (Client ID, Client Secret, Token URL) are required.
realtime_agent_integrations.validation.tool_name_required = The Tool Name is required for {0}.
realtime_agent_integrations.validation.tool_name_invalid = The tool name "{0}" may only contain lowercase letters and underscores.
realtime_agent_integrations.validation.tool_description_required = The Tool Description is required for {0}.
realtime_agent_integrations.validation.tool_endpoint_required = The API Endpoint is required for tool "{0}".
realtime_agent_integrations.validation.tool_endpoint_invalid = The API Endpoint for tool "{0}" is not a valid URL.
realtime_agent_integrations.validation.tool_timeout_range = The Timeout for tool "{0}" must be between 5 and 300 seconds.
realtime_agent_integrations.validation.tool_error_message_required = The Error Message is required for tool "{0}".
realtime_agent_integrations.validation.at_least_one_tool_required = At least one API endpoint/tool must be defined.
realtime_agent_integrations.api_endpoints = API Endpoints
realtime_agent_integrations.api_endpoints.tooltip = The API endpoints/tools available for this integration
realtime_agents.integrations = {realtime_agent_integrations}
realtime_agents.integrations.tooltip = Select one or more integrations so this agent can use them to connect with external services during conversations.
realtime_agents.record_call = Record Call
realtime_agents.record_call.tooltip = Enable this option to record conversations handled by this agent for review and quality purposes.
realtime_agents.call_analysis = Call Analysis
realtime_agents.call_analysis.tooltip = When enabled, it provides an automatic summary and key insights from the conversation once the call is completed. Requires Call Transcription to be enabled.
realtime_agents.analysis_model = Analysis Model
realtime_agents.analysis_model.tooltip = Defines the AI model responsible for reviewing the call transcript and generating post-call insights.
realtime_agents.analysis_model.gpt-5-mini = GPT-5 Mini
realtime_agents.analysis_model.gpt-5-nano = GPT-5 Nano
realtime_agents.analysis_model.gpt-5 = GPT-5
realtime_agents.analysis_model.gpt-5.2 = GPT-5.2
realtime_agents.validation.transcription_required_for_analysis = Call Analysis requires Call Transcription to be enabled.
realtime_agents.noise_reduction = Noise Reduction
realtime_agents.noise_reduction.tooltip = Reduces background noise during the call to improve audio clarity and transcription accuracy.
realtime_agents.noise_reduction.disabled = Disabled
realtime_agents.noise_reduction.disabled.help_text = No background noise filtering will be applied.
realtime_agents.noise_reduction.near_field = Near-Field Noise Reduction
realtime_agents.noise_reduction.near_field.help_text = Optimized for close-range audio, such as headset or handset microphones, where the speaker is near the device.
realtime_agents.noise_reduction.far_field = Far-Field Noise Reduction
realtime_agents.noise_reduction.far_field.help_text = Optimized for distant audio pickup, such as speakerphones or conference rooms, where voices are captured from farther away.
realtime_agents.ai_wizard = AI Wizard
realtime_agents.ai_key = API Key
realtime_agents.ai_key.tooltip = Pick API key this wizard will use to generate your agent configurations.
realtime_agents.ai_model.tooltip2 = Select the model used to generate the agent setup. More capable models usually produce better results, but may cost more.
realtime_agents.generate_conversation_steps = Auto-generate Conversation Steps
realtime_agents.generate_conversation_steps.tooltip = Creates a complete conversation flow for your agent (intent discovery, data capture, confirmations, etc.). You can edit the generated steps after the wizard.
realtime_agents.generate_escalation_triggers = Auto-generate Escalation Triggers
realtime_agents.generate_escalation_triggers.tooltip = Creates escalation rules that tell the agent when to transfer, notify a user, or stop automation (e.g., angry customer, legal threats, cancellations, payment issues). You can tune these rules after the wizard.
realtime_agents.agent_description = What should this agent do?
realtime_agents.agent_description.tooltip = Briefly describe what this agent is for and what it should accomplish. For example: handle sales inquiries, book appointments, qualify leads, or answer support questions. The wizard will use this to generate the agent configuration.
realtime_agents.agent_description.placeholder = Example: This agent answers inbound sales calls, qualifies the lead, and books a demo appointment.
realtime_agents.no_providers = You must configure at least one AI Provider before creating a Realtime Agent. Go to AI Providers to add your API key.
realtime_agents.validation.ai_key_required = Please select a valid API Key before continuing.
realtime_agents.validation.ai_model_required = Please select an AI model to generate the agent configuration.
realtime_agents.validation.agent_description_required = The agent description cannot be empty. Briefly describe the purpose of this agent.
realtime_agents.generate_agent = Generate Agent
realtime_agents.wizard.completed = Your agent configuration is ready. Review the generated flow and settings, then make any adjustments before saving.
realtime_agents.suggest_routes = Suggest Call Transfer Routes
realtime_agents.suggest_routes.tooltip = Generate recommended call transfer routes based on the agent description.
realtime_agents.ai_model.gpt-realtime-1.5 = GPT-Realtime 1.5
realtime_agents.default_language.arabic = Arabic (العربية)
realtime_agents.default_language.estonian = Estonian (Eesti)
realtime_agents.default_language.greek = Greek (Ελληνικά)
realtime_agents.default_language.hebrew = Hebrew (עברית)
realtime_agents.default_language.italian = Italian (Italiano)
realtime_agents.default_language.korean = Korean (한국어)
realtime_agents.default_language.russian = Russian (Русский)
realtime_agents.default_language.swedish = Swedish (Svenska)
realtime_agents.default_language.turkish = Turkish (Türkçe)
realtime_agents.default_language.japanese = Japanese (日本語)
realtime_agents.output_language = Output Language
realtime_agents.output_language.tooltip = It defines the language used to generate the agent instructions.
realtime_agents.thinking = Thinking...
realtime_agents.analysis_model.gpt-5.4-mini = GPT-5.4 Mini
realtime_agents.analysis_model.gpt-5.4-nano = GPT-5.4 Nano
realtime_agents.analysis_model.gpt-5.4 = GPT-5.4
realtime_agents.default_language.mandarin = Mandarin (普通话)
realtime_agents.default_language.polish = Polish (Polski)
realtime_agents.default_language.ukrainian = Ukrainian (Українська)
realtime_agents.default_language.slovenian = Slovenian (Slovenščina)
realtime_agents.default_language.cantonese = Cantonese (粵語)
realtime_agents.default_language.czech = Czech (Čeština)
realtime_agents.transfer_announcement = Transfer Announcement
realtime_agents.transfer_announcement.tooltip = When enabled, plays an announcement to the call recipient so they know the reason for the transfer before speaking with the caller.
realtime_agents.validation.routes_required_for_call_transfer = Call Transfer requires at least one transfer destination to be enabled.
realtime_agents.validation.call_transfer_required_for_transfer_announcement = Transfer Announcement requires Call Transfer to be enabled.